I use the iPhone Xs Max, which sort of It is protected from moisture according to IP68, but I keep it away from water: I do not swim with it in the pool, I do not pull it into the bathtub and do not wash it under the tap.
For more than six months, he was not with me under water, so he is alive. My namesake Nikolai Shestakov was less fortunate. Here is his story:
Let’s figure out how to be in his case. What you need to know about moisture protection, why it is better not to hope for it, and what Nikolay can count on in the official Apple service.
iPhone Xs is kind of waterproof against IP68
Apple has indicated on the site that there is protection, but there is also a clarification
iPhone Xs is protected against moisture and dust according to the IP68 standard. On the smartphone page on the Apple website, it is indicated that he has:
There is a transcript in the footnote to this statement:
“The iPhone XS and iPhone XS Max have been tested in specially supported laboratory conditions according to IEC 60529. The degree of protection against splashes, water and dust complies with IP68 (immersion to a depth of 2 meters for up to 30 minutes is allowed). Resistance to splashing, water and dust is not a constant condition and may decrease with natural wear. Do not attempt to charge a wet iPhone: Wipe and dry it according to the instructions in the user guide. Damage due to contact with liquid is not covered by the warranty. "
Apple claims that “the iPhone XS and iPhone XS Max have been tested under specially supported laboratory conditions in accordance with IEC 60529. Their degree of protection against splashes, water and dust is IP68.”
IP68 indicates that the device can be immersed to a depth of 2 meters for up to 30 minutes.
At first, it seems that Nikolai Shestakov has nothing to fear, and Apple should accept his iPhone Xs Max under warranty. But the company immediately clarifies that, “resistance to splashes, water and dust is not a constant condition and may decrease with normal wear and tear”
And then he adds that “fluid damage is not covered under warranty".
It turns out iPhone Xs sort of protected against moisture according to IP68, but the company does not intend to take responsibility for this statement.
Apple warrants moisture under warranty
A complete list of what Apple’s warranty does not cover
Apple has an official electronic document with warranty conditions. it is valid from July 12, 2018. He studied it in detail when he wrote this text.
It has a section with warranty limitations. It does not cover:
"Accidental damage and damage caused by a violation of the rules, misuse, liquid contact, fire, earthquake and other external causes "
It turns out that iPhone Xs Max with praised IP68 protection cannot be dropped even for 1-2 seconds, which Nikolay writes about.
Video: Iphone X Water Does Not Turn On
Here is another interesting point from the same section:
“[Warranty does not cover] wear on consumables, such as batteries or protective coatings, unless damage is caused by defects in materials or workmanship ”
If we consider the standard IP68 protective coating, then there can be no more complaints.
Any protection against moisture should be skeptical.
Look at this miserable gum. well, what protection against moisture
It is important to understand that at Apple any protection against moisture is realized to a greater extent due to the rubber bands, which prevent it from getting inside the case.
It does not matter what material they are made of, but it may lose properties over time. The company itself says this:
“Resistance to splashing, water and dust is not a constant condition and may decrease with natural wear"
Elastic bands wear out gradually at any contact with the environment. Remember corny super-eco-friendly branded Apple Lightning cables, which gradually decompose right in the hands.
The sealant gradually loses its properties and ceases to protect the inside of the iPhone from moisture.
This process is accelerated by contact with any cosmetics or household chemicals. For example, if Nikolay smears his hands with cream, and then takes the iPhone, then moisture protection is gradually coming to an end.
️ The rule is: the more cream on hand, the faster there will be no moisture protection.
How does Apple find out that the iPhone Xs has generally been in the water
Where on which iPhone are moisture indicators
For this, the company came up with a special indicator. In all iPhones in which moisture protection is declared (this is “seven” and above), it is located under the SIM card slot.
When moisture gets on it, it changes color to red. Otherwise, it is almost invisible.
It needs to be checked first of all, if you take the iPhone from your hands. They immediately pay attention to it in the service center when they take the device for repair.
What to urgently do if the iPhone accidentally falls into the water:
❶ Turn off the device as soon as possible.
❷ Feet in hand and run to the service center.
Most of the components inside the iPhone are located on the motherboard, which consists of electrically conductive tracks that are pressed between the layers of the PCB.
It is connected to the battery, therefore it is live. When water gets on it, it starts create corrosion and short circuits of components.
Arrows indicate board elements with irreversible corrosion
Ideally, generally disconnect the battery from the motherboard, but after disassembling the iPhone to the service center, it will not be accepted.
Oh yes, rice won’t help. He too slowly sucks liquid from the smartphone, and the hope for it kills time.
Usually, in services, they dry the liquid board, they make corrosion prevention.
What are the chances of repairing the iPhone under warranty in this case
Warranty repair chances are really small
If the iPhone Xs Max of Nikolai Shestakov does not turn on precisely because of the liquid that has got inside, the chance of failure under the guarantee is about 95%.
5% I leave in the hope of precisely this clause of the warranty rules, which says that “[The warranty does not cover] wear of consumables, such as batteries or protective coatings, unless damage is caused by defects in materials or workmanship".
It turns out that if the problem is in the marriage of iPhone materials, then warranty repair is theoretically possible.
In the iPhone Xs Max, the case is generally assembled so-so. For example, it creaks when I press on it with at least some effort. I have not seen a single such device, so as not to crunch.
It’s bad that Nikolai is only planning on service. If they refused to repair it under warranty, I would have managed to resolve the issue in another way. A few days have passed since the incident, and there is a minimum chance of resuscitating the iPhone.
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